Dear Valued Customer,
Thank you for your continued support of ACE Bags & Luggage.
As part of our ongoing security enhancements, we will be updating the sender address for our email communications as follows:
【Change Details】
・Old Address: ace@acejpn.com
・New Address: ace@ace-bags.com
・Effective Date: June 10, 2024, at 00:00 PDT (Japan Time: June 10, 16:00)
【Affected Emails】
・Newsletters
・Order confirmation emails
【Action Required】
1．Check Your Email Settings
To ensure uninterrupted service, please verify that emails from the new address (ace@ace-bags.com) are delivered to your inbox by:
・Checking your spam/junk folder.
・Whitelisting the new address in your email client or device settings.
２．Update Registered Email Addresses
If you have used the old address (ace@acejpn.com) for inquiries or account registrations, please update it to the new address.
３．Troubleshooting
If you do not receive emails after the change, please contact our Support Team.
We apologize for any inconvenience and appreciate your understanding and cooperation.
Thank you for choosing ACE Bags & Luggage.
Best regards,
ACE Global Online Store