Dear valued customer,
Thank you for choosing ACE Global Online Store.
Japan’s national Golden Week holiday (May 1 – May 8, JST) pauses DHL pickups from our warehouse. Orders placed during this window will ship approximately 5–10 days later than usual.
No alternative carriers are available while DHL service is suspended.
Our customer‑support team is also offline from May 1 – May 8 (JST). We will reply to all inquiries after operations resume on May 8.
We apologize for any inconvenience and appreciate your patience and understanding.
Best regards,
ACE Global Online Store